Potential Item Delays due to COVID-19
IMPORTANT UPDATE April 1st, 2020:
The Japan Post will temporarily suspend international mail delivery to countries around the world such as Spain, Italy, Switzerland, the United Arab Emirates, and more due decreased flights to and from Japan caused by the coronavirus pandemic. For a list of countries affected, please see the Japan Post's official website here. There is currently no solid estimate on when these services will resume, but we will keep everyone updated when more news becomes available. For questions or concerns about your orders, please contact us at [email protected]
The world has been greatly affected by the COVID-19 virus that has changed the lives of many including those of our customers and business partners. Here at Aitaikuji, our staff follow very strict sanitation guidelines in order to ensure the utmost protection for themselves as well as the packages they handle.
However, due to the spread of the virus in many different countries, some of our manufacturers have notified us that this may cause potential delays in pre-order items. We are working very closely with them to make sure that items will be delivered, and any delays will be reflected on each product's page on our website. The Japan Post is still running at the moment, but delays in delivery will be determined based on the destination country.
We apologize in advance for any potential delays and inconveniences this might cause.
We hope that everyone around the world stays safe and strong during these hectic times.